Not to worry! Please contact our amazing admin team as soon as possible, at support@keshet.com.au If we have not yet sent your order, we can update this for you straight away to ensure that you receive the correct item / size! 

Of course! We would love to see you in our gorgeous Salamanca Market Boutique every Saturday. 

If you do not live in Hobart, you can find a Keshet stockist near you by going to this link! https://keshet.com.au/pages/keshet-stockists 

We sure do! We offer Afterpay on all orders over $100.

Thanks for placing an order gorgeous! We endeavour to send out all orders within 1-2 business days. Please note that during busy Sale periods, your order may take up to 4-7 business days to be dispatched. 

Our COLOURME discount can only be used on New Arrivals items over $100, and expires 14 days from the day you receive this code. If you have met these requirements and your code still does not work, please reach out to our amazing customer support team on support@keshet.com.au and we’d be happy to help!

Unfortunately we do not offer Custom Orders, all our pieces are designed in house and are ethically manufactured in India, Thailand, and Indonesia.

Oh no! We are so sorry to hear this! Please email photos to our lovely team at support@keshet.com.au and we will investigate this for you as soon as possible!

We are always working on improving our brand, and that includes more inclusivity for people of all sizes! We have recently increased much of our size range to a 3XL (AU 22-24), and we hope to continue increasing our sizes in the future!

Each of our products have been carefully measured to ensure you find your PERFECT fit! You can check out these detailed measurements in the “Garment Measurement” tab of each product.  Please check your own measurements against this chart to make sure you are buying the right size for you! 

Still having trouble? Reach out to our friendly customer support team support@keshet.com.au for further assistance. 

All of our gorgeous Keshet collections are designed here in beautiful Tasmania, from the very first concept to the final product. Our team of creatives designs each season's collection of exclusive prints. We then have our printers expose our artwork and print it onto our selection of quality fabrics, ranging from cotton jersey to lush corduroy. During this creation process, we only produce as much as we need. This ensures that there is no wastage, and each collection is a limited edition.

We ethically manufacture our beautiful Keshet pieces overseas in India, Thailand, and Indonesia. Melodie, our founder and CEO, regularly travels to meet and connect with our manufacturers ensuring each of our garments is handmade for you with love. 

Each fabric has its own unique care instructions, which you’ll find on the wash tag inside the garment. However, as a general rule, we recommend washing all Keshet garments in a cold, gentle machine cycle. For more delicate pieces, like our Popcorn Over Top, we suggest using a wash bag to help extend its gorgeous life even further!

For more detailed information, refer to our FABRIC CARE guide.

Check out our styling tip listed in each product’s description which will help you curate the PERFECT outfit! You can also reach out to our helpful team on Facebook, Instagram @keshetdesign, and via email support@keshet.com.au

We often restock our most popular styles with new prints/colours! Make sure you are signed up for our newsletter so that you will be the first to know about our new releases and potential restocks!

Our range is always limited and exclusive to avoid overstocking. We offer the last chance products in our gorgeous SALE range to ensure that everything sells out! Smaller batches and print runs mean your clothing remains unique with less waste for our planet! To be notified of any restocks, please be sure to sign up to our Newsletter to stay in the loop!

Absolutely, we want anyone and everyone to have access to our gorgeous brand! We ship all of our international orders through DHL Express. To access these international shipping rates, please type in your address at checkout and you will receive the exact shipping cost for your area. 

*Please note that we are not liable for any international Customs fees. 

We sure do! Please enter your PO Box in the delivery address section at checkout and AU Post will deliver to your requested PO Box. 

Each order is packed inside your very own Keshet silk bag and is sent in a fully compostable post satchel!

No worries, babe!

Please submit your return request via our Returns Portal and follow the prompts.

For more information including our policies and eligibility, check our Returns & Exchanges page.

If you have any further questions, please don't hesitate to reach out to our friendly customer support team on support@keshet.com.au

Once we receive your return, it will be processed within 3-4 business days. 

Not a problem at all! Please get in touch with our amazing customer support team on support@keshet.com.au to discuss your options for your return!

Items from our $49 & Under Collections are final sale and unfortunately, cannot be returned for a refund, exchange, or credit (unless deemed as faulty by our team). 

For more information on returns, please see our Returns & Exchanges page here: https://keshet.com.au/pages/returns-exchanges